Fitbit

"I've been a loyal user for nearly 10 years, but the recent changes to the weight and RHR metrics are terrible. I used to be able to see back day by day for the full duration of history and the longer term charts would show daily trends instead of a monthly average. Looking at these detailed trends was very motivating and helpful. I also used to look at weekly averages in the weight list view which was very useful. I see the RHR trends made same changes."

"Apps working well except Wallet. Hi Fitbit, I'm using Fitbit VERSA , There's no WALLET Tiles on my apps for my VERSA Model. I tried uninstall and reinstall it but nothing changed. The Wallet tile still doesn't appear. Please help."

"Great until the last update now half the screen is missing at the top to the point I can't track my weight and can't add the foods I have eaten . It's pretty pointless at the moment"

"My versa 2 was locked and it says "unlock from phone" but there is no option in the app. I emailed this to customer care last October (2023). They replied with same standard text, I shared all the screenshot from the app and there was no option to unlock. Since last year I have to rely on app and use versa as normal watch. It was less then with new update app was not showing data prior to October 2024. Last two days are worst, it even stopped syncing with app. With cost experience is worst."

"Device stopped working exactly 1 week out of warranty. I did a factory reset & installed an update. Now the screen is unresponsive & won't sync to the app. This feels deliberate. Reached out to the customer care & they helpfully told me to buy a new device. No replacement, repair or discount offered. I guess they expect the device to only work for a year. I will never buy or recommend fitbit again."

"Since the last update the weight section is awful. Used to be easy to see at a glance average weight to compare each week. Now it is on separate tabs and is messy"

"Got the fitbit for my 9yr old boy (who doesn't have a phone) because he wanted a good product so had to load the app on my phone. Unfortunately can't find any way of turning off notifications on the watch when I get a personal email or message."

"new update means you can't measure in stones anymore, plus previous weights have all changed, making it difficult to view as it's all been averaged out, not great when trying to understand the impact of monthly women's hormonal changes. plus the watch will not sync with apps calories. just all a bit broken"

"obviously the sleep pattern issue, Absolute Con, I bought these because of the detailed sleep pattern, AS ADVERTISED"

"The new weight tracking UI has become borderline useless. 1. It does not prefill the weight entered last time. 2. The number of data points in the yearly overview is greatly reduced to a monthly average even. Please revert and use the available screen real estate to show at least a weekly average. How it was before was exactly how i like it. "All time" is just a joke. One data point per year?? 3. Where did the trend line go??"

"I haven't been able to log in for months now"

"Awesome Appalachian ✨"

"Fine until update 4,28 and later created a sync /reboot problem with my charge 5 and Android when watch display turned on, whenever I wanted to read the time! Not the first time. Will be the last"

"New update breaks the rendering of the food section for pixel phones."

"Fitbit not doesn't show top row in food tracker. No custom food entry and top entry no longer visible. Pixel 8a. Weird that since Google bought Fitbit theyve some made the app unstable. Oh, wait...makes sense Google promoting pixel watch and slowly letting Fitbit dissolve. Sucks had Fitbit for years. Will be looking for new watch/app."

"this app gets worse by the day. existing features are regularly downloaded or removed intentionally, in addition to bugs that break remaining functionality and go unaddressed. this app used to be great and now is basically unusable"

"I have no idea where to ask for support or get a bug report going because fitbit's customer service is confusing so I'll post here. The app is extremely hard to log food now because my top choices in search, frequent foods, and favorites are all cut off at the top. The tabs saying frequent and favorites cut off the actual foods I need to log. Please fix this! Pixel 9 android 15. This started happening 2 weeks ago."

"Been using this to track my health stats for several months. Very useful app, would recommend."

"Annoying issue: when I edit a workout due to a poor gps signal, the change is immediately to the original values."

"Syncing not working again. So disappointing. Gets worse all the time"