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4.6
Average Rating
507
Total Ratings
33
Total Reviews
While the app is cheaper than rideshares like Uber and is convenient for events, it suffers from some major booking and customer service issues. But hey, at least it's easy to use (sometimes)!
Ride on... if youโre not in a hurry! ๐๐
"Customer Service never answers the phone. The app needs to be fixed when it comes to address some places have the same address why. Some places when booking have slash/slash as same address why. Don't get me wrong most drivers are wonderful. The company gotta do better with convience."
"Great service"
"Great way to get to and from Vikings games."
"to hard to book a ride share instead of actual bus"
"way easy to do"
"Driver "missed" the turn and yelled at me just because i didnt cross a very busy intersection. Besides that, cheap and good"
"Great customer service from Beverly!"
"Literally Uber but way cheaper"
"Cheaper than an Uber/Lyft, but takes 3x as long and doesn't go as far. Sure, you can buy a connect ticket for $3, but in order to go to my destination, the app wants me to take two different connect rides, costing me twice as much. It also won't accept my GoTo card as payment, even though their normal busses accept it as valid fare."
"Easy Peezy"
"fantastic"
"Thanks a lot"
"Can not see a basic bus schedule? What is the point of this app?"
"the feature for buying tickets and planning shuttles with Connect is extremely convenient and worth way more than $3. saves me a bike ride AND I can bring my bike with on a bike rack!? A(+)wesome"
"great drivers and customer service"
"Great for the mn fair!"
"so difficult"
"Super easy!"
"It's nice to have this door to door service, and the cost is very reasonable."
"Lately when I try to book a ride, the app or map doesn't recognize my address, and it gives me someone else's! Then I have to call customer service to get one booked! Then I have to pay cash when I get on the bus. Even though I have purchased tickets in my account! Which is another inconvenience, finally this new app is suppose to help with long wait times, WRONG! There were times when I waited up to 40 minutes! Then your driver doesn't even apologize!"
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